Last updated: 7 August 2026
Arvelle ("we", "us", "our") operates arvelleskin.com. This policy explains what personal data we collect, why, and your rights over it. We are the data controller for the purposes of UK GDPR.
Information we collect
When you browse or purchase from us, we may collect: your name, email address, delivery and billing address, phone number, order history, and payment details (processed securely by Shopify Payments — we do not store your full card details). We also automatically collect browsing data via cookies and similar technologies, including through Meta Pixel and Meta Conversions API, which help us understand site usage and measure the performance of our advertising.
How we use your information
We use your data to: process and fulfil your orders, communicate with you about your order, provide customer support, improve our website and products, and, where you've consented, send you marketing communications. We use Meta Pixel and Conversions API data to measure advertising performance and show you more relevant ads on Facebook and Instagram; you can control ad personalisation through your Facebook/Instagram account settings.
Who we share your data with
We share necessary data with: Shopify (our e-commerce platform and payment processor), Selfnamed (our fulfilment partner, who manufactures and ships your order), and Meta (for advertising measurement, via Pixel/Conversions API). We do not sell your personal data to third parties.
International transfers
Because our fulfilment partner may process and ship orders from outside the UK, your data may be transferred internationally. Where this happens, we ensure appropriate safeguards are in place in line with UK GDPR requirements.
Data retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements.
Your rights
Under UK GDPR, you have the right to access, correct, delete, or restrict processing of your personal data, and to data portability. To exercise any of these rights, contact us at arvelle.skin@outlook.com.
Cookies
Our site uses cookies to operate correctly and to measure advertising performance. You can control cookies through your browser settings.
Children's privacy
Our products and services are not directed at children, and we do not knowingly collect data from anyone under 16.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page.
Contact us
Questions about this policy can be sent to arvelle.skin@outlook.com.